工作职责: 职位描述 1.负责公司后装产品在客户的软件/硬件问题分析和技术支持； 2.负责产品售后的技术支持； 3.处理客户现场出现的各类技术问题； 4.协助处理质量问题； 5.提供产品技术咨询服务； 6.支持产品在德国当地的部分测试工作； Job description: 1. Responsible for the software/hardware issue analysis and technical support of the company's aftermarket products in the customer; 2. Responsible for technical support after product sales; 3. Deal with various technical problems Ｏn the customer site; 4. Assist in dealing with quality issues; 5. Provide product technical consulting services; 6. Support and implement product testing in Germany; 任职资格: 任职要求： 1.中英文流利，可做工作语言沟通； 2.良好的沟通和应变能力； 3.理工科专业，熟悉Linux系统相关命令及操作者优先； 4.学习能力强，有较强的客户服务和团队意识； 5.具有车载电子或者后装设备工作经验优先考虑，2年以上FAE技术支持经验优先考虑； 6.有辅助驾驶/自动驾驶相关系统开发经验者优先； 7.能接受一定频率的欧洲范围内出差； Job requirements: 1. Fluent in Chinese and English, can communicate in working language; 2. Good communication and adaptability; 3. Major in science and engineering, familiar with Linux system related commands and operations is preferred; 4. Strong learning ability, strong customer service and team awareness; 5. Working experience in In-vehicle electronics or aftermarket products is preferred, and more than 2 years of FAE technical support experience is preferred; 6. Experience in assisted driving/automatic driving related system development is preferred; 7. Can accept a certain frequency of business trips within Europe;
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